HIPAA Compliance
MapleIME is fully compliant with HIPAA regulations to protect your health information.
The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that protects the privacy and security of your health information. As a healthcare technology platform, MapleIME is committed to full HIPAA compliance.
We implement comprehensive administrative, physical, and technical safeguards to ensure your Protected Health Information (PHI) remains secure and confidential.
PHI includes any health information that can be used to identify you. We protect all forms of PHI:
Medical Information
- • Medical history and conditions
- • Treatment records
- • Test results and lab reports
- • Prescription information
Personal Identifiers
- • Name and contact information
- • Social Security numbers
- • Insurance information
- • Account numbers
Administrative Safeguards
Physical Safeguards
Technical Safeguards
Under HIPAA, you have specific rights regarding your health information:
Right to Access
You can request and receive copies of your health records and other health information.
Right to Amend
You can request corrections to your health information if you believe it's incorrect or incomplete.
Right to Restrict
You can request limits on how your health information is used or shared.
Right to Accounting
You can request a list of disclosures of your health information.
Our Commitment
In the unlikely event of a data breach involving your PHI, we will notify you and relevant authorities within the timeframes required by HIPAA.
Notification Timeline
- Individuals: Within 60 days of discovery
- Department of Health and Human Services: Within 60 days
- Media (if breach affects 500+ individuals): Without unreasonable delay
- Annual summary for smaller breaches
What We'll Tell You
- Description of what happened
- Types of information involved
- Steps we're taking to investigate and mitigate
- What you can do to protect yourself
We maintain Business Associate Agreements (BAAs) with all third-party vendors who may have access to PHI:
Covered Vendors
- Cloud hosting providers
- Data backup services
- Analytics platforms
- Customer support tools
BAA Requirements
- HIPAA compliance certification
- Security assessment completion
- Incident reporting procedures
- Data return/destruction protocols
If you believe your privacy rights have been violated or have concerns about our privacy practices:
Contact Our Privacy Officer
Email: privacy@MapleIME.com
Phone: 1-800-MapleIME
Address: 123 Healthcare Ave, Medical City, MC 12345
File a Complaint with HHS
Website: www.hhs.gov/hipaa/filing-a-complaint
Phone: 1-800-368-1019
Address: Office for Civil Rights, U.S. Department of Health and Human Services
No Retaliation: We will not retaliate against you for filing a complaint or exercising your HIPAA rights.
This HIPAA compliance statement demonstrates our commitment to protecting your health information privacy and security.